Frequently asked questions

Who is this platform designed for?

Primarily undergraduate MBBS students across pre-clinical and clinical phases; some modules may aid interns reviewing for postgraduate entrance provided licensing allows.

How do subscriptions work?

Choose a bundle covering specific subjects or a full-course pass. Renewal extends library access plus future updates released during eligibility window.

Are live classes included?

Depends on advertised plan tier. Scheduled lives appear inside calendar; recordings land shortly afterwards unless lecturer restricts replay for copyright reasons.

Can I watch offline?

Offline availability follows platform rules where technically supported and authorised by publishers—DRM may periodically revalidate licences.

Exam analytics—how accurate?

Scores reflect authored keys and heuristic difficulty tags; they approximate readiness but universities set official standards.

Refund policy?

Digital access generally becomes non-refundable after substantial consumption unless local consumer statutes grant cooling-off carve-outs—check billing email footer.

Clinical advice disclaimer?

Educational vignettes mimic cases but do not replace attending supervision or hospital protocols.

How to report misconduct or bugs?

Use support inbox or ticketing inside app; attach screenshots timestamps whenever possible.